hik connect connection failed step by step. If you find an error hik connect connection failed then here some steps to check what is actual problem and solution for that. Firstly you should know How to connect hikvision DVR to mobile. It is a complete step by step tutorial on how to use hik connect.
If you know that how to use Hik-connect and still an error Hik connect connection failed, then probably you are making some mistake. Generally, The problem is in the connection of device and the router. So before the start check all the connections made by you.
Apply these following steps to solve the problem.
You should that LAN connectors are of cable are properly punched. To do this you should use an IP tool to check the connectors (if you have). I have not any tool for that then you could check it manually too. Check to the colour of the cable.
GO to Menu>Configuration>Network>General and check IP, Gateway & DNS in Device as per Your Router series
Check your device’s IP address is not in conflict with some other device. The best way to analyse it, remove the Lan cable from DVR/NVR and ping the same IP of DVR/NVR. If a reply is still coming it means your DVR/NVR IP is conflicting with another device and you should change the IP address.
If you do not know how to ping a device then go to the computer connected to the same router and follow steps
Go to Menu>Configuration>Network>Platform Access and click on “Enable” (if not).
If still, an error hik connect connection failed then also check for following
We a complete guide how to connect hikvision to mobile. You can also read this.
We hope your problem hik connect connection failed has been resolved by these given steps. If you have any query and suggestion about this error “hik connect connection failed” please write us in the comment box.
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