hik connect for pc

Hik Connect For PC Download and Install for Windows & Mac

If you want to view your Hikvision cameras on a Windows PC or Mac, Hikvision’s iVMS-4200 desktop software is the recommended starting point. Hik-Connect is the mobile app and cloud service used to connect supported devices to your account. It is not the same product as the iVMS-4200 desktop client.

This guide explains where to download the official desktop software, how to sign in to Hik-Connect through iVMS-4200, and how to add a compatible camera or recorder for live viewing and playback. The exact steps and available features depend on your device, firmware, and software version.

It connects CCTV devices and provides users with a live view from any location. It allows users to access CCTV cameras from anywhere. Below is the download link.

For All Hikvision Software: Hikvision For PC

Can You Use Hik-Connect on a PC?

Yes, you can access supported Hikvision cameras and recorders from a computer, but you should distinguish between the Hik-Connect mobile app and Hikvision’s desktop software.

For computer access, Hikvision recommends iVMS-4200. The client provides desktop tools for viewing and managing compatible Hikvision devices. When supported by your device and software version, you can sign in to Hik-Connect through iVMS-4200 and access devices associated with your account.

You do not need to assume that a third-party package advertised as a standalone Hik-Connect Windows application is official.

If you want to view cameras on a Windows computer or Mac, start with the official software download below.

Hik-Connect for PC Download

The official desktop software to start with is iVMS-4200. Download it from Hikvision’s software page instead of relying on an unverified installer from another website.

Official download: Download iVMS-4200 from Hikvision USA

Follow these steps:

  1. Open the official Hikvision download page.
  2. Find the iVMS-4200 software package appropriate for your operating system.
  3. Check the available version information and system requirements.
  4. Download the installer from the official source.
  5. Open the downloaded file and follow the installation prompts.
  6. Launch iVMS-4200 after the installation finishes.

Hikvision provides desktop software packages for supported Windows systems and a separate Mac package. Check the requirements listed on the download page before installing the version intended for your computer.

Hik Connect For PC Logo

Important: Do not confuse a Hik-Connect mobile-app download with a Windows or macOS desktop installer. If your goal is to view your cameras on a computer, use the supported desktop client and connection method for your device.

For further guidance, see Hikvision’s official article: What software do you use to view your device on a PC or Mac?.

About Hik Connect for PC

This App is compatible with Windows OS and Mac OS. It connects IP Cameras, HD Cameras, DVRs, and NVRs.

Software NameHik Connect for PC (Windows)
Software Version3.11.1.7_E
Mac VersionV1.11.0.5_E
Company NameHikvision
Windows System RequiredWindows 7/8/10/11
RAM Required4GB min.

Benefits of Hik-Connect for Windows?

You will find the full illustration and information regarding this CMS App in this post. The CMS files for Hik-Connect are provided here. You can download and install them on Windows and Mac PCs. They are provided here in the form of download buttons. Click them to get the zipped files.

You have to unzip them and then go through the installation procedure. This application supports all versions of Windows and Mac operating systems.

The post guides you through the installation and monitoring procedures. These processes are illustrated in three steps. The first step is the installation of the app. The second step helps you with the login to the application. The third step helps you with device addition and remote surveillance.

How to check playbacks from remote locations is also displayed. You will also find here the features and functions of this software in detail.

Features & Functions of Hik-Connect for PC

The features and functions of the App are shared here. Know how to use this application in a better way.

Get the key features of the software here.

  • It adds CCTV devices in no time. You can add cameras and NVRs through QR Code scanning. You can also add CCTV Devices by mentioning the device serial number or device IP address.
  • You can watch live video feeds of your locations from any remote place. There is no time lag. It gives you the freedom to move around for other important assignments and still be connected with your locations online.
  • You can operate CCTV Devices from your place. It supports PTZ cameras. You can pan across the camera, tilt it up and down, and zoom in and out.
  • You can play back recordings from remote locations and take notes.
  • The App supports server recording. You can store data on the cloud server.
  • The two-way audio feature allows you to speak and listen. You can communicate two-way. You can pass any instruction or message and listen to people on the camera side.
  • You get alert signals and notifications. The App sends you alert messages, sensing any threats and suspicious activity. It keeps you safe from intruders and suspicious activity.
  • You can add multiple devices at a time and view multiple cameras on the screen from anywhere.

These are some of its key features. Know how to use it in a better way.  

Install Hik-Connect on a Mac PC

Users will find here the CMS for Mac PCs. The Hikvision company has provided the Mac CMS software. The download button is shared for the CMS App. Click it to get the files. It is provided in a zipped format. You have to unzip them for installation.

The installation, login, and monitoring steps are similar to those for Windows PCs. Here, we have shared all the steps for Windows. You can get a hint from there and do it yourself for Mac OS.

Get the link button to install the CMS Software for Mac PCs.

How to Install Hik Connect on Windows

The complete process is defined and demonstrated here. Every step is supported with images and narration for easy understanding.

Step 1- Installation of Hik Connect For Windows PC

When we click the download button for the Windows CMS, we get the zipped file. Unzip it and then open it.

We get the following page on the screen. It is the first page of the App. The terms and conditions are given here.

Hik connect for Windows PC -  and conditions pageof the Hik Connect

Read them carefully, and if you are satisfied with the terms and conditions, tick the box and then press the Next button.

You will get a new page. Here, on this page, you will find the features of the application. Tick the relevant boxes you want to install.

Hik connect for Windows PC -  select features of the app

After that, provide a path to the folder and select the folder location.

Now, press the ‘Install ‘ button. The Application file will begin to load on the screen.

As you can see here.

Hik connect for Windows PC -  App installation is in progress

The installation process is in progress. When the installation of the CMS on Windows finishes, we get a new window declaring it.

Hik connect for Windows PC -  Installation process is complete

This page shows that the installation process is complete. If you want to launch the client and create a desktop icon, tick the respective boxes.

Click the ‘Finish’ button. The installation process is complete.

Now, we move to the next step. It is for the login.

Step 2- Log in to the Hik Connect on PC

When you open the app after the installation, this page will appear on the screen.

If you want to update the app, then click the ‘Enable’ button.

Hik connect for Windows -  enable the option to update features

If you enable it, the app will be updated over time.

After that, this page will appear on the screen. It is the login page.

Hik connect for Windows -  login page of the app

Here, you have to create a username and password.

Make a strong password.

Hik connect for Windows -  create username and password

Enter the username and password, then press the login button, and you will be logged in to the software.

Then this page appears on the screen.

Here, you will find certain basic questions. Answer these questions and remember them.

Hik connect for Windows -  Answer basic questions for password recovery

These questions are given there to recover passwords. Now, press the login button, and you will reach the App interface on the screen.

Step 3- Device Addition on Hik Connect on Windows PC

This is the interface of the CMS App. Press “Device Management,” and you will get the page where you have to add devices.

Hik connect for pc -  Main menu page

This page appears on the screen. It is the page to add devices.

Press the “+Add” button, and the next page will appear.

Hik connect for pc -  Add CCTV devices to watch remotely

When you click the button, you will see the page below.

Here, you can add CCTV Cameras and Recorders.

This app supports Hikvision devices and some other third-party devices.

When you need to connect CCTV Cameras through IP/Domain, you require the device name, IP address, port, username, and password. Make sure that the IP, username, and password of the device are required.

Hik connect for pc - give device details to connect

This way, you will manually add cameras. After that, press the Add button. This way, you can add as many Cameras/NVRs as wanted.

When the device is connected, it becomes online. You can see it here.

Hik-connect for pc - device becomes online

Now, you can watch them on the Windows screen.

Go to the main menu and select the ‘Main View’ option.

Hik-connect for pc - click the main view button from the menu page

Click the ‘ Main View ‘ option to open the Windows screen. All the added cameras will appear.

Hik-connect for pc - get CCTV cameras from anywhere

You can watch them from any place. Enjoy surveillance from any remote place.

Hik-Connect for PC: Common Problems and Solutions

If you cannot connect your camera or recorder to iVMS-4200, work through these initial checks before changing network settings.

Hik-Connect device not showing on PC

A device may not appear if you signed in to the wrong account, lack the necessary permissions, or are using an unsupported connection method.

Try these checks:

  • Confirm that you signed in to the correct Hik-Connect account.
  • Check that the camera or recorder is associated with that account.
  • Confirm that the device supports Hik-Connect and the selected desktop connection method.
  • Check the device’s network status and any error message displayed in the client.
  • Consult the official documentation for your model and software version.

Hik-Connect login failed

Check the account details and make sure you are using the correct sign-in method. If the account works in one application but not in iVMS-4200, check the client version and the supported account-login workflow.

Avoid repeatedly changing device settings before identifying the cause of the login error.

For more help, see our guide to fixing Hik-Connect login errors.

Hik-Connect connection failed

First, check whether the camera or recorder is powered on and connected to the network. Confirm that the device’s connection status is appropriate for the method you are using.

If the problem continues, review the device configuration, account permissions, and the error message shown by the software.

Do not open router ports or disable security features without understanding the requirements of your particular connection method.

You can also read our guide to Hik-Connect connection failures.

The camera is not found on the local network

If you are setting up a device through its local IP address, confirm that your computer and camera or recorder can communicate over the network.

Hikvision’s SADP utility may help discover compatible Hikvision devices on a local network and check their network information.

Download the utility from an official Hikvision source and follow the instructions for your device.

Hik-Connect vs. iVMS-4200

These products serve related but different purposes.

FeatureHik-ConnectiVMS-4200
Main purposeMobile app and cloud-connected device accessDesktop client for compatible Hikvision devices
Computer useAccess depends on the supported desktop workflowDesigned for supported Windows and Mac desktop use
Device connectionUses supported Hik-Connect account and device featuresSupports applicable local and account-based connection methods
Live viewingAvailable on supported devicesAvailable on compatible devices and supported client versions
PlaybackDepends on device and service supportAvailable where the device, recordings, permissions, and client support it
InstallationUse the official mobile-app source for your phoneUse Hikvision’s official desktop software download page

The correct choice depends on where you want to view your cameras and which features your equipment supports.

For computer-based viewing, start with iVMS-4200 and follow the documented connection method for your camera or recorder.

Is there an official Hik-Connect app for Windows?

Hik-Connect is primarily known as Hikvision’s mobile app and cloud service. For supported computer-based camera viewing, Hikvision recommends iVMS-4200. Check the official software documentation for the current desktop options rather than assuming that a package advertised as a standalone Hik-Connect Windows app is official.

Can I use Hik-Connect on Windows 11?

You can use supported Hikvision desktop software on a compatible Windows computer, but you should verify the current iVMS-4200 system requirements before installing it. Do not assume that every Hik-Connect mobile-app feature is available through the desktop client.

Can I use Hik-Connect on a Mac?

Hikvision lists a separate Mac package for iVMS-4200. Check the current macOS requirements and the features available in that release before installing it.

Do I need an Android emulator to use Hik-Connect on a PC?

Not necessarily. For supported computer-based camera viewing, start with Hikvision’s official iVMS-4200 desktop software.
An Android emulator is a separate approach that attempts to run a mobile application in an emulated Android environment. It should not be presented as the official Windows or Mac desktop client, and compatibility is not guaranteed.

Can I view my Hikvision DVR or NVR remotely using iVMS-4200?

Remote access depends on the device, its configuration, your account permissions, network connectivity, and the connection method supported by the installed client. Confirm that your device supports the method you intend to use and follow the relevant Hikvision documentation.

Why is my Hik-Connect device offline in iVMS-4200?

Possible causes include a disconnected device, network problems, an incorrect account, missing permissions, or a configuration issue. Check the displayed device status and the error message before changing network settings.

Conclusion

To view supported Hikvision cameras or recorders on a Windows PC or Mac, start with the official iVMS-4200 desktop client rather than searching for an unverified standalone Hik-Connect installer.

Download the appropriate software package from Hikvision, check its system requirements, and use the connection method supported by your device and client version. Once the device is added and online, you can use the available live-view and playback features.

If your camera or recorder does not appear, check its compatibility, network status, account permissions, and connection method before changing network settings.

For the latest download options and setup instructions, refer to Hikvision’s official iVMS-4200 software page.

Please go through the post and share your responses. You can send your suggestions and queries in the comment section. We will respond to them.

Thank You.

30 thoughts on “Hik Connect For PC Download and Install for Windows & Mac”

  1. Does the installation of Hik-Connect for PC (not the Android emulation version) allow the user to view their cameras from a remote location by logging in over the internet, or is it limited to viewing access over the local wifi network?

  2. i am not able to add device in application bcoz i dont have knowledge how to add device in that app. as i put user/phone number it shows error incorrect password but every thing is ok so plz help me i want my cameras on laptop cll me 7880000201

    1. Certainly, here’s a concise guide to adding a device to the Hik Connect software on your PC:

      Install Software: Download and install Hik Connect software for PC.

      Create Account: Make an account on Hik Connect using an email.

      Log In: Open the software and log in with your account.

      Add Device:
      a. Click “+” or “Add Device.”
      b. Input verification code from email or app.

      Device Details:
      a. Choose device type.
      b. Enter serial number (on device or packaging).
      c. Set device name.

      Verify and Add:
      a. Double-check details.
      b. Click “Add” or “OK.”

      Password Issue:
      a. Ensure correct serial number.
      b. Use correct Hik Connect account info.

      Access Device: Find added device, click to access feeds and settings.

      For more help, contact Hikvision support with device info.
      Please see this video, you are able access
      https://www.youtube.com/watch?v=pnHfg-jVCkM

  3. I added the device using the IP/Domain option and device does not come up in the Live view, why?

    I also tried to add device using the Cloud P2P, I log in and it shows me the account number but then to add it needs the serial number and I input the one of the DVR and a verification code which I have no idea what it is.

    1. If you’ve added the device using the IP/Domain option and it doesn’t appear in the Live view, there could be several reasons for this issue:
      Check IP/Domain, port, username, and password.
      Verify network connection and firewall settings.
      Ensure device compatibility.
      For Cloud P2P method:
      Log in with a valid Cloud P2P account.
      Use the correct serial number and verification code.
      Contact support if you lack the verification code or encounter issues.

  4. Now I logged out and in of the account and the verification code got populated automatically, I put in the serial number of the DVR and clicked on add and got this message “Adding Failed, Open Platform exception Open SDK 3500000

    1. The error “Adding Failed, Open Platform exception Open SDK 3500000 for Hik Connect For PC” suggests a problem with the Hik Connect application’s Open SDK. To resolve it:

      1. Double-check the DVR serial number.
      2. Ensure a stable internet connection.
      3. Check firewall and antivirus settings.
      4. Update the Hik Connect app.
      5. Verify DVR network settings.
      6. Reboot DVR and PC.
      7. Contact Hikvision support if the issue persists.

  5. Iraklis Douligeris

    I have already registered for the 1st time from an iOS mobile device and i have now downloaded iVMS-4200. How can i login using the same setup as with my mobile device? When i tried to re-register in the iVMS-4200 it says duplicate mobile number. Please advise.

      1. Iraklis Douligeris

        I downloaded SADP and installed it in my computer. I click refresh but it does not find anything. The cameras are connected in home LAN and the computer in home Wi-Fi. Does it cause the issue?

  6. after entering ptz control, i can see my cameras, my problem is that after a minute or so the screen turns black, and i have to click on the player to get view back
    how do i resolve this

  7. Thanks for the detailed guide on downloading and installing Hik Connect for PC! Your step-by-step instructions made the process so much easier. I really appreciate the tips on troubleshooting common issues too.

  8. Thanks for the detailed guide! I found the step-by-step instructions really helpful for installing Hik-Connect on my PC. It made the process so much easier. Looking forward to exploring the features now!

  9. Great post! I appreciate the step-by-step guide for downloading and installing Hik Connect on PC. It really helped me set it up on my Windows machine without any hassle. Thanks for sharing!

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