Hikvision Error Code 153 Fix Complete Step-by-Step Guidance

Hikvision CCTV devices are so popular worldwide. If you have a Hikvision CCTV system installed at home or business places, you may encounter a simple issue of “Error Code 153.” Don’t get overwhelmed when it occurs.

We will discuss here in complete detail the Hikvision Error Code 153, its symptoms, and possible solutions.

It is a Hikvision Login problem. The problem is of a general nature, and its fixing is pretty simple.

The post will guide its users about the Hikvision Error Code 153 and its step-by-step solution. We are giving here the solution when we see this error code on our mobile screens.

We have shared here three probable issues and their solutions in easy steps.

Hikvision Error Code 153 Suggestions

We will discuss the issue in detail and its fixing. But before that, we try to understand what this error code means.

Hikvision Error Code 153 – What is it?

The very common error occurs when the Hikvision device has many failed login attempts. The Hikvision DVR or NVR gets temporarily locked for safety and security.

The device senses multiple login attempts as someone unauthorised trying to break the device lock. So it locks the system for a period to save and secure it.  

So, if you are using the system and trying to enter a wrong password on the Hik-Connect or iVMS-4500 software, it will lock the system automatically. It may also lock the IP address of the user temporarily.

Hikvision systems are designed in such a way as to protect it from unauthorised users.

What are the General Reasons for Error Code 153

The issue arises because of multiple reasones. We are citing them here.

• When a wrong password is entered multiple times.
• If the installed app has old or outdated login details.
• If the IP is blocked or locked due to multiple failed attempts.
• If the firmware is outdated, and a new firmware is available. This reason can produce error code 153.
• If the internet connection is unstable. Users are forced to re-login multiple times.
• If foreign IPs are attempting to log in. This issue is rare, but there is a thin possibility of it.

Fix the Hikvision Error Code 153 – Step-by-Step Guidance

Here, we are giving possible steps to rectify the errord code issue. The problem is not so technical. We have simple and easy solutions to the problem. These issues take a few minutes only to resolve the problem.

Step 1 – Just Wait for 30 Minutes And Retry After That

When the Error code occur, you just wait for half an hour and try again. Hikvision usually locks the system for 30 minutes.  

Don’t repeatedly try to log in during this period; otherwise, you will be blocked or barred by the system.

When it crosses 30 minutes, reboot the system and try to log in again with the correct username and password.

Step 2 – Go to Restart the System (DVR/NVR)

Sometimes, after the Error 153, the login attempt may fail because of the cache. You have to restart the system and clear the cache.

For that, power off the DVR or NVR and wait for a few seconds. After that, power the system.

Now, go to the Hik-Connect system and login again with the right password. The problem will be solved.

Step 3 – Switch to Another Network or Change the IP Address

If you find the problem persists, the system may have blocked the IP address.

In these situations, you can switch the network data to check the issue. If you are accessing the system through a PC, change the LAN IP address.

Hikvision locks the system temporarily. When you go for a new network, it bypasses the connection issue and paves the way for you.  

Step 4 – Check the App User Name & Password

The Error code occurs because of repeatedly trying to login with wrong credentials. Check the username and password. Remember the right password for the Hik-Connect or iVMS App.

If you have forgotten the password, you can recreate it through the SADP Tool or other means.

Step 5 – Try to Disable the Illegal Login Lock

If you face the Hikvision Error Code 153 issue often,you can disable the ‘Illegal Login Lock’ tab to smoothen the sign in process.

To disable it, go to the Main Menu and then to the Configuration. After that, select the Security option and then go to the Security Service. Here you will find the Enable Illegal Login Lock option. Disable this option.

While doing this process, keep the Setting option ON if your DVR or NVR is connected to the NVR.  

Step 6 – The Mobil App & Firmware Need to Be Updated Frequently

If the system app is not updated, it may cause login or functional problems. If the firmware is not updated frequently, it may hinder the function of the device, and this may lead to errors.

You can get the App updates from the Google Play Store or the App Store. The firmware files are available on the Hikvision official website. You can get them from there and update.

Step 7 – Clear Cache & Device Logs

Repeated login failures may be an indication that an unauthorised person is trying to access the system.

Go to the system’s Main menu and then to the Maintenance tab. After that, go to the Log Information and search for the IP address of the intruder and block it.

A Summary of Solutions

• Wait for 30 minutes after multiple failed login attempts.
• Go to a new network after the IP address block.
• After a password reset, update the login info in the app.
• Update the firmware frequently.
• Search the IPs in the log and block those that try to break the lock.

Some Special Tips for CCTV Integrators

These special tips will help you avoid the error code 153.

• Create Strong passwords and change them frequently.
• Don’t use the same credentials on many devices.
• Keep a maximum of 5-6 login attempts for safety measures.
• Check the system regularly for any updates.
• Monitor the log weekly to ascertain any malpractice.

Conclusion

The Hikvision error 153 is a simple issue that can be easily tackled. We have shared here suggested measures here. Hopefully, it will resolve your login issues.

If you have similar issues or CCTV-related queries, please post them in the comment section. The CCTV Desk goes through all comments and replies to all queries. We value our users.

Thank You.